[Translate to Englisch:] PAYBACK

PAYBACK

You might be able to find the answer to your question in the general FAQs. If not, then contact us using the contact form.

If you have questions about ordering rewards through PAYBACK, please contact PAYBACK’s customer service department directly.

If you have sent a message and want it to be received by PAYBACK’s customer service department, we ask that you send this message again using only this contact form:

http://www.PAYBACK.de/kontakt

Only PAYBACK’s customer service department has access to your customer account. To comply with data protection regulations and maintain security, you are required to log onto your points account at www.PAYBACK.de. If you don’t know your customer number anymore or if you can’t log onto payback.de, please call the PAYBACK service center at +49-89-540-20-80-20 (German landline; cellular costs may vary).

When you call this number on business days (Monday through Saturday) between 8 a.m. and 8 p.m., you will reach a customer service employee who will be happy to help solve your concern.

Please accept our apologies for any inconvenience.